Confidentiality in our customers’ personal information is fundamental and a company commitment.
1. Collection and processing of user data
There are several circumstances in which we request personal data from a user (“User”) of the website hosted at www.solarsaojoao.com (“Site”), that is, information that allows the User to be identified or contacted (“Personal Data”) : when you make a reservation, register on the Website, send us a contact to request a reservation or, when you send us a spontaneous or requested application form. The Personal Data collected and processed consists of information relating to name, email address, gender, date of birth, address, telephone number, credit card information and identification document number.
The entity responsible for collecting Personal Data is Gesminta – Gestão de Unidades Turisticas with headquarters Solar de São João – Rua do Solar – Apartado 774, 8200-911 Albufeira and with NIF 503 189 189.
2. Use and purposes of processing user data
We also identify technical information about your computer when you visit pages on our Site, such as IP (Internet Protocol), operating system and browser type (“Usability Information”).
We use this information to improve the quality of your visit to our Site, and will not disclose it to entities outside the company without your consent.
Usability Information and Personal Data are referred to in this Privacy Policy as “User Data”.
3. Data sharing
- TurisBook.com: The TurisBook.com online booking platform owned and managed by the company Neteuro, lda – based in Almancil with which we have a partnership. Designated TurisBook to provide online booking services. Although we offer website content and book directly with us, reservations are processed by turisbook. The information you provide when making an online reservation will also be shared with turisbook. This information may include personal data such as your name, contact details, payment details, guests traveling with you and any preferences you specified when making a booking.
Turisbook sends a confirmation and/or cancellation email prior to arrival and will provide information about the area and accommodation selected for your stay. turisbook may use your data for technical, analytical and marketing purposes, as described in the turisbook.com Privacy Policy. This includes the fact that your data may also be shared with other turisbook partners for analysis, with the aim of presenting you with offers related to stays that may be of interest to you and offering a personalized service. If necessary in accordance with applicable law, turisbook.com will first request your consent. If your data is transferred to a country outside the European Economic Area, If you have questions about the processing of your personal data by turisbook.com, please send an email to politicadeprivacidae@turisbook.com. - Your personal data may be shared with Turisbook e Neteuro, Lda located in Almancil, the company that supports this website and the website turisbook.com
4. Access to personal data
The company guarantees the means that allow the User to access their Personal Data. If you wish to access your Personal Data, you must contact the company under the terms described here.
5. Rectification of personal data
The User has the right to request, at any time, the rectification of their Personal Data, in accordance with the Privacy Policy.
6. Security of user data
To guarantee the security of User Data and maximum confidentiality, we treat the information you provide to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. However, User Data may circulate on the network without security conditions, and may be viewed and/or used by third parties not authorized for that purpose. If this occurs, the company is not responsible for the theft, destruction or dissemination of User Data.
7. Use of cookies
When you visit our Site, a small text file (Cookie) is created and saved on your computer’s disk. This file, when recognized, will allow you to access it more easily and quickly, as well as personalize the Site according to your preferences.
Most browsers automatically accept these files (cookies), but you can delete them or automatically block them. In the “Help” menu of your Browser you will find how to make these settings. However, if you do not allow the use of Cookies there may be some features that you will not be able to use.
8. Changes to privacy policycity
The company reserves the right to change Privacy Policy at any time. If the Privacy Policy is modified, the date of the last change, available at the top of this page, is also updated.
If the change is substantial, a notice may also be placed on the Site.
9. Contact and right of exit
If you wish to raise questions/complaints related to the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including company emails; or withdraw your consent to the sharing of your Personal Data with third parties, you can do so via email at helena.mendes@solaralmarhoteis.com.
10. Applicable law and forum
The Privacy Policy, as well as the collection, processing and transmission of User Data, are governed by those applicable to the Republic of Portugal.
Any disputes arising from the validity, interpretation or execution of the Privacy Policy, or which are related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the judicial courts of the district of Albufeira, without prejudice to legal regulations applicable imperatives.
11. Hyperlinks
The www.solarsaojoao.com portal allows access to other web pages managed and controlled by third parties through different links to facilitate users in searching for information, content and Internet services, without it, under any circumstances, being considered a recommendation or invitation to visit them.
Creating a hyperlink from a web page on another Internet portal to any of the pages on the solarsaojoao.com portal must be subject to the following conditions:
- Any hyperlink to the Site will be to its main page or main pages of the sections it contains.
- Reproduction of the services or contents of the company portal is not permitted under any circumstances.
- The web page on which the hyperlink is established will not contain illegal information or content, contrary to morals, good customs or public order, nor will it provide content that is contrary to any rights of third parties.
- No false, inaccurate or incorrect statements regarding the portal pages, nor its services or contents will be included.
- No deep-links, IMG or image links, or frames will be established with the pages of the solarsaojoao.com website without the prior express authorization of the company.
The establishment of the hyperlink will not imply the existence of relations between the company and the owner of the website or website from which it is made, nor that the company has authorized the hyperlink or supervised, known, accepted or assumed the services and contents offered on that website. .
